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Contact Us

We welcome your suggestions, comments and questions. You may call one of our locations or email the credit union at info@firstchoiceccu.org.

First Choice Community Credit Union
100 North 17 Street
Knoxville, TN 37921
Toll Free: (800) 637-0112
Member Services: (865) 637-0112
Loan Services: (865) 637-0112
National Mortgage Licensing System and Registry Information:
First Choice Community Credit Union NMLS# - 510155
Please contact the credit union for specific loan officer NMLS information.
To Report Lost/Stolen or Compromised:
To report Suspected Fraud: 1-800-237-8990
Please contact FCCCU directly at 1-800-637-0112 during regular business hours or email info@firstchoiceccu.org

If our Fraud Center suspects fraud on your account, they will attempt to contact you by one of the following:

  • Email – The email will come from FraudAlert@firstchoiceccu.org and will be sent to the email address we have on record.
  • By Phone – The number calling we be 1-800-237-8990, add this number to your contact list as FCCCU FRAUD.
  • Text – Any text messages sent to cardholders from the Fraud Center will come from short code 96923

Locations & Hours

Office Contact Information Hours Services
Knoxville
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100 17th Street NW
Knoxville, TN 37921
Ph: (865) 637-0112
Fax: (865) 637-0777
Member Services (865) 637-0112
Toll Free (800) 637-0112
Mon, Tues, Thurs
9:00 am to 5:00 pm

Wed
10:00 am to 5:00 pm

Fri
9:00 am to 5:00 pm
  • ATM
  • Drive-Thru
  • Night Deposit
  • Teller/Cashier's Checks
  • Loan Services
  • Mortgage Specialist
  • Notary Public
Northeast Knox County
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9440 Mascot Road
Mascot, TN 37806
Ph: (865) 933-7442
Fax: (865) 933-0777
Mon - Fri
9:00 am to 5:00 pm
  • ATM
  • Drive-Thru
  • Night Deposit
  • Teller Checks
  • Loan Services
  • Notary Public
Seymour
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10210 Chapman Highway
Seymour, TN 37865
Ph: (865) 982-0075
Fax: (865) 573-6077
Mon - Fri
9:00 am to 5:00 pm
  • ATM
  • Drive-Thru
  • Night Deposit
  • Teller Checks
  • Loan Services
  • Notary Public

CU Service Centers

Convenience is important in to today's fast-paced world. That's why we have partnered with CU Service Centers to provide access to your First Choice Community Credit Union account at over 4000 service certers nationwide. Through this credit union operated network, you can conduct typical banking transactions. How do you find a specific location? It's easy. Simply click here to obtain all the information that you need.